Terms of Use

1. General Terms and Conditions

Thank you for visiting the website (“Website”) of Nippon Health, operated by Delta West Company Limited (“Delta West”), a company incorporated in Vietnam (Business Registration No. 0317877287).

By accessing this Website and/or using our online services, you agree to be legally bound by these Terms of Use. If you do not agree to these terms, please discontinue your use of this Website and its services.

Delta West may modify, update, or amend these Terms of Use at any time. Such revisions will take effect immediately upon posting on this Website. Continued use of the Website after any changes constitutes acceptance of the amended Terms.

2. Scope of Services

Nippon Health is a healthcare booking and coordination platform that facilitates patient access to preventive health programs, including Ningen Dock medical check-ups and second-opinion services offered by our partner hospital, NTT Medical Center Tokyo, operated by Nippon Telegraph and Telephone East Corporation (NTT East), located at 5-9-22 Higashi-Gotanda, Shinagawa-ku, Tokyo 141-8625, Japan.

Our services include assisting patients with booking requests, appointment coordination, and secure payment collection on behalf of the hospital. Payments collected include the hospital’s package fee and a small coordination margin that covers Nippon Health’s administrative and support costs.

Nippon Health does not provide medical advice, diagnosis, or treatment. All medical services are delivered directly by NTT Medical Center Tokyo or the designated healthcare provider.

3. User Responsibilities

By using this Website, you agree to:

  • Provide accurate and complete personal and contact information for booking and coordination purposes.

  • Be at least 18 years of age at the time of booking.

  • Refrain from submitting false, misleading, or unauthorized information.

  • Use this Website only for lawful purposes.

  • Refrain from using the Website in a manner that may disrupt its functionality or compromise data security.

Delta West reserves the right to suspend or terminate your access to the Website if any of these terms are violated.

4. Intellectual Property Rights

All trademarks, names, logos, and other intellectual property displayed on this Website are the property of Delta West Company Limited, Nippon Health, or their respective licensors.

Users may view, print, or share materials from this Website for personal and non-commercial purposes, provided that:

  • The content is not modified.

  • Proper attribution is given to Nippon Health.

  • The content is not used in any misleading or harmful context.

You may not reproduce, copy, transmit, distribute, or otherwise use any content for commercial gain without prior written consent from Delta West.

5. Disclaimer

The information available on this Website is provided for general informational and educational purposes only. It should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Nippon Health and Delta West make no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of the content. All information is provided on an “as is” and “as available” basis.

Nippon Health and Delta West shall not be liable for any loss, injury, or damages arising directly or indirectly from the use of this Website or from reliance on its information. We do not guarantee uninterrupted or error-free access to this Website, nor that its content is free from viruses or harmful elements.

All medical procedures, results, and follow-up care are performed and managed exclusively by the partner hospital. Nippon Health shall not be responsible for medical outcomes, hospital decisions, or any related travel, visa, or accommodation expenses.

6. Limitation of Liability

To the maximum extent permitted by law, Delta West’s total liability in relation to any claim arising from your use of this Website or our coordination services shall be limited to the total amount paid to Nippon Health for the specific booking in question.

7. Indemnity

You agree to indemnify, defend, and hold harmless Delta West, its directors, officers, employees, and affiliates from all damages, losses, claims, or expenses (including legal costs) arising from your use of this Website or your breach of these Terms of Use.

8. Privacy and Data Protection

Your privacy is important to us. Personal information collected through this Website is handled in accordance with our How We Protect Your Data policy. By using this Website, you consent to our processing and sharing of information as described in that policy.

9. Third-Party Links

This Website may contain links to third-party websites for convenience. Nippon Health and Delta West are not responsible for the content, accuracy, or security of such sites. Access to linked websites is entirely at your own risk.

10. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of Ho Chi Minh City, Vietnam.